ok im in a community for a game, & someone joins and is like "please ignore the name & appearance i made this account before i came out" and the first two people to respond, one of them is like "the devs have changed characters' genders before, here's how to get in touch with them" and the other is like "if that doesn't fix all the problems i can give you a chunk of [premium currency] to use for e.g. name change & such"