@actuallyautistic

A used VW is not for people with no extra energy to spare. Stereotypical run-around at the dealership.
It's a 2022 VW ID.4 EV, with app connectivity. An app I can't use when the car says the original buyer still owns it. VW can't - won't - help. They suggested I contact the original buyer and ask nicely if she'll unregister the car. I'm guessing it's a repo, and I don't want to do that.
[sigh] I guess I'm taking it to the dealer for them to work out.