It's time for a new out of body^W box experience. Today's tech support patient is a PC transfer to a new-in-box Windows 11 PC.

Power-user dicks when asked how to do a simple task: "RTFM!"

TFM:

OH MY GOODNESS!!!!!

(buried in a corner of the leaflet, but still...)

8D

I'm simply tickled that the instruction leaflet implies they offer FreeDOS and a Linux distro as home PC choices, in addition to all three choices having something approaching user-accessible manuals.

This leaflet instructions tell the owner how to do the single most important thing with a new computer: How to turn it off! Most excuses for PC manuals these days don't.

Okay, I'm impressed with the level of care HP put into its instructions, paltry as they are. It came with a wireless keyboard/mouse combo, and this is what they did for the dongle.

Once in the Out Of Box Experience (OOBE), Windows 11 ABSOLUTELY WILL NOT let you proceed without a working Internet connection.

There's no "skip" option, only a list of network interfaces and SSIDs that you ABSOLUTELY MUST choose, & you CAN'T choose a "No Internet" ethernet interface.

And this was BEFORE the license agreement boxes. Those came after the mystery hard-need of an Internet connection (and unannounced reboot).

Microsoft doesn't even pretend to negotiate anymore. There are no checkboxes, and no buttons to express anything other than meek, unquestioning agreement, no matter how unreasonably Faustian the terms.

These are terms I would never, ever agree to if this were my computer, but my customer doesn't even try to understand or question them, so onward.

(Also, if you try going through OOBE with disabled network devices, it just shows a list of no interfaces and instructions to go to aka.ms/networksetup on another PC.)

And now, the showstopper for the day:

No Microsoft account == No Windows 11 for you!

And no, you can't hit [Shift]+[F10] and get in through the control panel. User account creations are managed by the Settings app, and it isn't installed in the OOBE's defaultuser0 account.

I helped my customer create a Microsoft Account.

In an insultingly ageist move, Microsoft called the year we were typing an invalid date, from the first digit to the last.

Oh, joy! Yet another PC where pressing the power button doesn't actually cut the power or shut down the system cleanly. No, it just puts it in still-powered sleep mode instead.

Well, sorry about the start-up clean-up you had to do on a battery-free desktop, Windows. Maybe ACTUALLY TURN OFF when you blank the screen after a power button press instead, so I don't crash you when I unplug afterward.

In addition to a Microsoft Account, Windows 11 requires an insecurity feature. If you skip Windows Hello face recognition, you MUST create a Windows Hello PIN. No skip.

It gets better. There's a cancel button on the PIN setup page. But if you click it, you just go to a page where Microsoft says as firmly as I just did that you must create a PIN (and has the audacity to call it secure and fun), before forcing you back to the PIN setup page.

"Something went wrong

"We weren't able to set up your PIN. You can try again, or skip this step and set up a PIN later."

[Skip for now] [[Retry]]

Skipping worked. So PIN setup is absolutely required, no way out of it at all, nope nope nope, except if there's an error, then well never mind, forget we said anything about it.