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logistical argh.
so I missed a delivery today due to being at work. no calling card from delivery person, only know cos the guy phoned me, and until today I had no idea they'd been trying to deliver anything. I eventually found out who the logistics partner was by going via a third party website, but apparently as they've made 3 delivery attempts I have to collect from the depot... in a different fucking county
aaand they have no e-mail to complain to.
logistical argh update
tried using webchat to talk to their customer service but the rep closed the chat while I was typing (tho tbh it wouldn't surprise me if they were not a human). called their customer service phone number and didn't get to speak to a human but seem to have rearranged delivery for tomorrow