Payment processor: "Please prove that you own this bank account"

Me: "Okay, here's a PDF that my bank emailed to me that is a letter that confirms that I own this bank account. It contains all the details you requested."

Processor: "mmmm, no that won't do. All the details are present, but the quality of the document is not sufficient. Make sure your photo includes all four corners of the document and is in focus and well lit."

excuse me what!?

Update: I went to the library, printed the PDF, took a photo, submitted it, it got approved within a few hours.

The mind boggles!

Perhaps the world needs a program that can convert a PDF in to a plausible looking "photo" of that PDF lmao.

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