whenever i'm posting on an issue tracker for some open source software maintained by volunteers i feel really like. i dunno. i don't like to put lots of pleasantries because i never see that. but i keep wanting to say "thank you so much for your help!" etc. but i don't ever see anyone else write like that. maybe it's a macho culture thing? like if someone's taking their time to fix some bug just to help me i really wanna thank them. but maybe it's inappropriate? why don't people do it more often