My partners computer is having issues. It's a HP laptop with windows 11 but it keeps blue screening at startup and going into some auto-restore mode, then it crashes shortly after, and repeat over and over.
I was going to reinstall windows, that also crashes. I created a windows 11 install media on a USB drive. And when I boot from it, shortly after the install guide opens, I get a blue screen again.
Curiously, my Fedora Linux Live USB is working just fine. It boots and everything. Didn't try to mount the NTFS partition on the SSD though. And it doesn't have drivers for the wifi, maybe cause it's an old version of the linux live distro I just had lying around. So, I couldn't test everything. But at least there's no problem with the RAM.
Am I going to need to install Linux on it and then install Window 11 again?
The error I get in the BSOD is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED in Ntfs.sys.
I feel that's not a lot of information to go on.
I honestly did not expect the Windows 11 installer to BSOD when running from a USB. I'm not sure what to do now.
But we were not out of the woods yet... When we got to the step where you need to connect to a wifi network it didn't show any. Turns out it didn't have any drivers for the wifi card. That took some manual searching in the Microsoft update catalog:
With wifi drivers installed it was smooth sailing from there, and my partner now has a working computer again! 😀​
My partner said she didn't have any important files on her computer so I decided to go for the nuclear option. I used a (new) Fedora Linux Live USB to remove all the partitions on the ssd, then rebooted into the Windows 11 install media. And it didn't crash right after the install guide shows up!