"How young people killed the phone call"
Really? Are you sure it is not robodiallers that have done that?
https://www.independent.co.uk/life-style/phone-call-anxiety-whatsapp-voicenotes-b2541548.html
@avon_deer 100% this. I started screening my home phone calls when 90% of them were robodiallers.
@avon_deer Also reading more of the article I’m not surprised that young people equate phone calls with bad news; through my 20s when I was struggling with anxiety and bad credit I dreaded every single phone call might be from someone trying to tell me off for existing.