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ServiceDesk: "The latest Windows update isn't installing on the user's device."
Me: "What's the error message?"
SD: "One or more updates failed to install."
Me: "That sounds more like an application failing to install through SCCM or MECM. What application fails to install?"
SD: "No idea."
Me: "Ask the user these sorts of basic questions before passing them over to us, thanks."

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Computer Fairies

Computer Fairies is a Mastodon instance that aims to be as queer, friendly and furry as possible. We welcome all kinds of computer fairies!