Electronics peeps; my sampler has an issue where the rotary encoder drops inputs, registers multiple for single turns, or registers inputs in the opposite direction. Does the encoder need replacing?

Follow up, does anybody recognise this rotary encoder and where I can get a replacement or equivalent?

Okay managed to find an applicable service manual and that's given the item code EC24B50D0, which doesn't come up with anything in a search but it has confirmed what I know.

The question now is what to get as a replacement. How are "detents" measured on rotary encoders?

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