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So let’s say you’re working in a cafe.
You have a hot chocolate kn your menu that consists of steamed milk and sweetened chocolate sauce.
Someone comes in and asks for a “cold hot chocolate”
What do you as the person taking the order interpret that drink as?
beverages
@evie bearing in mind i’ve never worked in food/beverage customer service so idk how that would change my answer, but my instinct is that i’d basically ask them right away what they mean by a ‘cold hot’ thing, and i’d suggest some options. make hot chocolate then cool it down, mix the ingredients without heating them, etc. it’s weird/contradictory enough that i’d assume they had something specific in mind
@evie ...maybe give them a chocolate bar?
lukewarm chocolate?