The NHS bungled my vaccination appointment. Love that for me.
The person I spoke to said "You're certainly a unique case", but if I'm I consistently falling through the cracks, I can't be the only one, right?
The woman yesterday:
Oh, this is wrong! I'll try and fix it, call back tomorrow!
The man today:
This isn't our problem, bye. *hangs up*
Listen. I'm deeply appreciative of the NHS as a concept. I also think that as an overly complex and underfunded burocratic institution, it's got cracks you could drop an oil tanker through.