centrelink (Australian Welfare), negative, birdsite thread
centrelink (Australian Welfare), negative, reposted from birdsite [1]
every single time we visited centrelink, we were told different things.
When my application for payments was rejected, it was because I "hadn't filled in a required form". I was never told to fill in this form, by either the system, or by a person
when my application was rejected, they didn't actually tell me on the website why I'd been rejected, they said to wait for an explanation in the mail.
centrelink (Australian Welfare), negative, reposted from birdsite [2]
After 2 months of waiting for assistance and getting none, they wanted me to wait even longer for an explanation.
so instead I went in and asked. The person at the desk looked at my case and.... no-one had filled in the explanation. She had to figure it out from scratch.
She gave me the form, I went home, filled it out. Came back in the next day and was told I needed to fill out another
centrelink (Australian Welfare), negative, reposted from birdsite [3]
we were never told to fill out these forms, and yet they denied us assistance because of it.
Once we got the forms filled out, my partner was told that she was in debt to centrelink because she didn't tell them she was living with me earlier.
but I have no income. Why would she be in debt, when she's actually been paying MORE to support me too?
centrelink (Australian Welfare), negative, reposted from birdsite [4]
Every time my partner went into centrelink, we were told that we had filled out the wrong thing, and we needed to fill out something else - despite the fact that a previous person we saw there TOLD US TO FILL OUT THAT THING
centrelink (Australian Welfare), negative, reposted from birdsite [5]
on top of this, Centrelink would not let me apply as a student, despite being a full time student, because you're only allowed to get student payments for the first 3.75 years of your degree, regardless of whether you were ACTUALLY getting the payments
and despite the fact that I was studying PART TIME for years, because i had a job alongside university, this rule still applies to me.